Past Performances

 

U.S. Department of Veteran Affairs

 

Loan Guaranty Services (LGY)

The Loan Guaranty Service (LGY) is a service provided through the Department of Veteran Affairs (VA) that allows veterans who have served their country the benefit of owning a home. Over 21 million men and women who have worked or continue to work in the military have received a home loan through this service, which does its best to provide help to veterans by having relatively easy to meet requirements of minimum service time, and the promise to guaranty a portion of the loan against default and other foreclosure options, up to $104,250 if the veteran has full eligibility. This allows individuals who otherwise may not qualify for a civilian loan the benefit of obtaining one, at competitive rates and with little to no down payment. The LGY program is conducted within the Veterans Benefits Administration and is accessible to the public through Regional Loan Centers located in eight major cities across the United States, with Regional Offices across the country. These regional loan centers service every state in the country and all of the US’s offshore territories. Using these regional offices and loan centers, veterans can obtain mortgage loans through external lending institutions such as Veterans United and USAA, or government-funded programs like the Native American Direct Loan Program or the LGY-provided Vendee Loan program. Through these external lenders more than 740,000 loans were guaranteed in 2017, with the estimated total loan amount at more than $180 billion dollars.

 

In the event of a loan default, mortgage servicers continue to provide primary servicing, and the VA Loan Electronic Reporting Interface (VALERI) enables VA staff to conduct oversight to ensure that veterans are afforded every possible opportunity to retain their home. Overhauled in 2017, VALERI is the system that manages servicers and VA staff, and provides loss-mitigation assistance to individuals who have defaulted on their loans.

 

Although LGY is a government program, it is participating external lenders who delegate loan origination, underwriting, appraisal review, and loan closings. LGY direct loans are currently originated and underwritten using a manual process. Because the LGY program is so large, many lenders have VA automatic approval status, which means that lenders can guaranty the closing of loans to qualified veterans without prior approval of the VA. Supervised Lenders who do not have automatic approval authority are required to submit loan packages to the nearest Regional Loan Center for Prior Approval, and a commit letter is automatically generated in order to make the loan process easier. LGY processed 3,658 Prior Approval Loans in the 2016 fiscal year alone.

 

Geek Source’s primary goal on the LGY project is to provide the web-based functionality needed for users to complete the process of property appraisal that is required by the VA. Properties that are currently part of, or may be part of, the VA Home Loan process must go through a valuation process that determines the current worth of a property. The section of the application that we worked on eliminated the need for a separate appraisal system by consolidating appraisal information for new loans and interest rate reduction loans, as well as liquidations, into the enterprise development tool, WebLGY. Through our work, Geek Sources improved the overall communication among interfacing systems and users by allowing the appraisal tool in the WebLGY application to handle the end-to-end process. Now, everything from the appraisal request to the issue of the valuation notice is handled through the WebLGY application. To be precise, we reduced Technical Debt from over 6,000 open defects (Release 17.1) to 600 (Release 17.2) to zero (Release 17.3), thus achieving Authority to Operate (ATO) within two releases. During this time frame, we also increased development Velocity from 5 (Release 17.1) to 150 (Release 17.3), which provides additional economies of scale. This level of rapid adaptation and performance gives our customers the proven advantage to execute highly efficient business operations.

 

If you’re unfamiliar with the VA Home Loan Appraisal System, it was the original repository for the veteran home loan valuation information before 2010. The appraisal system, called TAS, provided the agents who participated in the LGY program access to appraisal and case information, status of appraisal requests, and the verification and updated basic reference file information. Working in tandem with this system was the E-Appraisal system that was introduced in 2004. Using the E-Appraisal system, TAS automatically updated every appraisal record as “pending review”, which allowed Staff Appraisal Reviewers to immediately review the appraisal and issue a Notice of Value without having to wait for an appraiser or lender to send reviewers an appraisal. This moved the valuation process along significantly.

 

In 2010, TAS was incorporated into the WebLGY application and an even more streamlined process was initiated. While working on WebLGY, Geek Sources designed the application to maximize data-processing performance. Before WebLGY, lenders and appraisers needed to use TAS and E-Appraisal as separate systems, but now the loan-processing, appraisal processing, and eligibility functions are in one handy design and are much easier to use. The entire process was streamlined for both end-users and LGY representatives alike. Geek Sources is proud of the work we’ve done to improve the operational efficiency of the automated appraisal process in terms of response time, accuracy, consistency, and transparency. We also take pride in our ability to serve our veterans through our work on projects like these.

 

Veteran Management Benefits System (VBMS) Ratings

The purpose of the VBMS project, as a whole, is to replace the Veteran Services Network (VETSNET) suite of applications, all supporting the claim and benefit business processes for a veteran. GeekSI had previously implemented and delivered the business logic for multiple applications within VETSNET.

 

VBMS also included the goal to eliminate paper and folder management, incorporating an Enterprise Content Management (ECM) system known as the eFolder, implemented in FileNet for the storage of scanned images and BPM for workflow, Oracle Database and Oracle Web Services. This Core ECM system managed the scan images of claim and other benefit forms and evidence.

 

GeekSI, along with other partners, developed VBMS Ratings. The Ratings application’s purpose is to support a Raters ability to review claim evidence documents and information, including medical exams and military service, used to determine eligibility for compensation and pension benefits. Once the military service is confirmed, the disability is evaluated to determine a percentage based upon rating schedule regulations in the electronic Code of Federal Regulations (eCFR). This percentage is used to determine an overall percentage that directly corresponds to a benefit monetary amount for the veteran to receive. A letter is generated to the veteran to explain the benefits and their rights to appeal, and is stored in the eFolder.

 

GeekSI created use cases maintained in the Rational Tool Suite. We facilitated daily team scrum meetings and held JAD sessions with SMEs. Maintained epics, user stories, and tasks in Rational Team Concert (RTC) as well as requirements in Rational Requirements Composer (RRC). We developed the application with Java Spring, Spring MVC, Hibernate frameworks interfacing with Oracle and Weblogic application servers.

 

Most notably, we also spearheaded the development of business rules within ILOG JRules, to determine the evaluation percentage and generate the text within the letter. Working with the VHA and their medical examiner staff, we integrated VA medical exams to automatically complete evaluations without user intervention. Finally, we also performed functional and performance testing, creating Master Test Plans and scripts and reporting defects and other change management critical issues.

 

 

 

Veteran Management Benefits System (VBMS) Awards

The purpose of the VBMS project, as a whole, is to replace the VETSNET suite of applications, all supporting the claim and benefit business processes for a veteran. GeekSI had previously implemented and delivered the business logic for multiple applications within VETSNET.

 

VBMS also included the goal to eliminate paper and folder management, incorporating an Enterprise Content Management (ECM) system known as the eFolder, implemented in FileNet for the storage of scanned images and BPM for workflow, Oracle Database and Oracle Web Services. This Core ECM system managed the scan images of claim and other benefit forms and evidence.

 

For VBMS, GeekSI, along with other partners, developed VBMS Awards. The VBMS Awards applications purpose is to evaluate the financial aspect of the Veteran, or other participants, such as family members applying for benefits. Using this information as well as the rating decision, an award benefit monetary amount is determined. This information is sent to other internal and external systems, such as the Department of Treasury, to issue the check to the veteran. It is a very large and complex project, serving as the point of claim processing to determine the Veteran’s and the Veterans dependents’ payment for benefits based upon Title 38 Part II Chapter 11, 13, 15, and 23. It has over 20,000 users nationwide, with multiple system to system integrations including generating correspondence, storage of correspondence generated via the Thunderhead correspondence engine stored in IBM Filenet “eFolder”, DOD information for military payment information, VBMS Rating as well as the Finance and Accounting Service. It also includes approximately 300,000 lines of code built on the Spring Model-View-Controller framework which provides a view layer (with UI components), Spring Context and Security, and database integration (Hibernate). Code includes business rules, UI Design specifications, and integration with VBA Service layer.  Additional components include SAML Authentication and compliance with Section 508 of the Rehabilitation Act of 1973 and database integration through Hibernate.

 

GeekSI created use cases maintained in the Rational Tool Suite. We facilitated daily team scrum meetings and held JAD sessions with SMEs. Maintained epics, user stories, and tasks in Rational Team Concert (RTC) as well as requirements in Rational Requirements Composer (RRC). We developed the application with Java Spring, Spring MVC, Hibernate frameworks interfacing with Oracle and Weblogic application servers.

 

Most notably, VBMS-Awards has completely replatformed all 21 award types including awards still processed on the Benefits Delivery Network (BDN), introduced new calculators within the application to assist the user with pension awards that calculate income based on expenses, automated military drill pay adjustments, and seamlessly integrated letter generation and auto deposit in the eFolder within the user’s same application. Finally, we also performed functional and performance testing. Testing begins in development through unit testing with Junit and building tests with Maven Surefire execution of JUnits.  The Geek QA team members create Master Test Plans and practice test-driven development with interfaces and scripts using Rational Quality Manager (RQM) and reporting defects and other change management critical issues in Rational Team Concert RTC). Performance testing is conducted with VA viable tools and accessibility testing with VA-approved screen readers.

 

Memorial Enterprise Letters (MEL)

The purpose of the Memorial Enterprise Letters (MEL) contract is to deliver a re-engineered letter generation capability in support of burial benefit claims processing for the National Cemetery Administration (NCA).  In 2013 alone, NCA furnished 352,544 headstones and markers. It also provided approximately 654,400 Presidential Memorial Certificates to loved ones of deceased Veterans.

 

GeekSI executed all aspect of the SDLC on MEL. We gathered requirements in the form of Agile epics and user stories, conducting JAD sessions to ensure the alignment with customer needs and expectation. We implemented the letter generation within a Java Enterprise Edition (JEE) framework, utilizing the Activi workflow engine, WODM rules engine, and Thunderhead correspondence engine for PDF files. Our SQA experts created Master Test Plans, test scenarios, scripts, and regression testing automation in support of the many facets of testing to verify a solid delivery each sprint and release. GeekSI conducted this leveraging, an agile methodology, having daily team scrums, sprint reviews and planning to achieve and exceed customer milestones and satisfaction.

NAICS Codes

541511 Custom Computer Programming Services

541512 Computer System Design Services

541519 Other Computer Related Services

541611 Administrative Management and General Management Consulting Services

 

            Certifications

Florida Women Owned Small Business

Socially Disadvantaged Business

Economically Disadvantaged Women Owned Small Business